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How to Access Mental Health Records

Texas law requires that requests for mental health records be submitted in writing. To request your records—or your child’s records—please follow the steps below.

Submit Your Request by Email

Please submit your written request along with a completed Authorization for Release of Information through your Simple Practice portal.

Your request must include:

  • A clear description of the specific records you are requesting

  • The name and contact information (address and/or email) of the intended recipient

Additional Requirements (When Applicable)

Records Requested for Legal Proceedings
If records are being requested for use in litigation, please include:

  • Case title

  • Cause number

  • Court where the case is pending

Business Records Affidavit
If you require a Business Records Affidavit, please indicate this in your request.

  • Fee: $15

  • Affidavits will be provided once payment is received

Records Fees

  • Electronic records: $25

  • Accepted payment methods: credit card or cash

Please note: Texas law does not require records to be released until applicable fees are paid.

Couples, Family, or Third-Party Records

If you are requesting:

  • Couples counseling records

  • Family counseling records

  • Records for anyone other than yourself or your minor child

State and federal law require either:

  • A valid court order, or

  • A signed Authorization from the individual (or parent/legal guardian)

Relevant law:
45 C.F.R. §164.512(e); Texas Health & Safety Code §§611.004, 611.0045, 611.008

Information for Attorneys and Document Companies

A subpoena alone is not sufficient to compel disclosure of confidential counseling or billing records, or other Protected Health Information (PHI), under HIPAA.

Mental health or medical records may be disclosed only:

  • In response to a valid court or administrative tribunal order, or

  • When the individual (or parent/legal guardian):

    • Is a party to the proceeding

    • Has notice that the records have been requested

    • Does not object to the disclosure

A properly executed Authorization satisfies this requirement.

Relevant law: 45 C.F.R. §164.512(e)

Important Note

If a client or parent/legal guardian has indicated that they do not consent to the release of records:

  • A “Statement of Assurance” will not be accepted

  • A valid Authorization or court order is required